f1971 Privacy Policy
Understand how f1971 collects, uses, and safeguards your personal information. Your privacy is a core commitment of our platform.
This Privacy Policy explains how f1971 ("we", "us", "our") collects, processes, stores, and protects personal data provided by players and visitors to the f1971 platform. By registering an account or using the f1971 website, you acknowledge that you have read this Privacy Policy and consent to our data practices as described herein. If you do not agree, please do not use the f1971 platform.
1. Introduction and Scope
f1971 is an online casino and sports betting platform serving players in Bangladesh. We take the privacy of our players seriously. This Privacy Policy applies to all personal data collected through the f1971 website at f1971.org, our mobile platform, and through any correspondence or interaction you have with our support team. It covers data collected when you register an account, make deposits or withdrawals, place bets, use our responsible gaming tools, or simply browse the f1971 platform.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. For any questions about how we handle your data, please contact our support team at [email protected]. We aim to respond to all data-related enquiries within 10 business days. References to "personal data" in this Policy mean any information that can identify you, directly or indirectly, as an individual player.
2. Personal Data We Collect
f1971 collects personal data from you in three principal ways: information you provide directly to us, information generated by your use of the platform, and information received from third-party service providers. The categories of data collected are set out below.
Data You Provide Directly
- Full name and date of birth (required for account registration and age verification).
- Mobile number and email address (used for account communications, OTP verification, and support contact).
- Residential address (collected as part of identity verification where required).
- Government-issued identity document data (National ID card number, passport number, or equivalent) collected during KYC verification.
- Support correspondence: messages, emails, and chat records when you contact the f1971 support team.
Data Generated by Platform Use
- Transaction records: deposit amounts, withdrawal requests, payment methods used (bKash account reference, Nagad account reference, Rocket account reference), and transaction timestamps.
- Gameplay data: bet history, game sessions, stake amounts, winnings, and responsible gaming tool usage (deposit limits set, time-out periods activated).
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, and session duration.
- Log data: page views, navigation paths through the f1971 platform, feature usage, and error logs.
Data from Third Parties
- Identity verification results from KYC service providers engaged by f1971 to verify player identity documents.
- Payment confirmation data from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) confirming that a transaction was successfully processed.
- Fraud screening data from fraud prevention service providers used to protect f1971 and its players from fraudulent account activity.
3. How We Use Your Personal Data
f1971 uses the personal data it collects only for legitimate, defined purposes. The table below summarises our primary processing activities.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, DOB, mobile number, email address |
| Identity verification (KYC) | Government ID data, address, selfie/video if required |
| Processing deposits and withdrawals | Payment method references, transaction amounts, timestamps |
| Fraud prevention and security monitoring | IP address, device data, transaction history, gameplay patterns |
| Responsible gaming compliance | Gameplay data, deposit activity, self-exclusion and limit records |
4. Legal Basis for Processing
f1971 processes your personal data on the following legal grounds, depending on the nature of the processing activity:
- Contractual necessity: processing required to fulfil the account registration and service agreement between you and f1971 — including account creation, deposit and withdrawal processing, and gameplay services.
- Consent: where you have expressly consented to a specific processing activity, such as receiving promotional communications from f1971.
- Legal obligation: processing necessary to comply with applicable legal requirements, including anti-money laundering obligations, age verification requirements, and responses to lawful authority requests.
- Legitimate interests: processing for fraud prevention, platform security, abuse detection, and improving our services, provided those interests are not overridden by your data protection rights.
5. Sharing Your Personal Data
f1971 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described in this section, and only with parties bound by appropriate confidentiality and data protection obligations.
Payment Service Providers
To process your deposits and withdrawals, f1971 shares the minimum necessary transaction data with approved payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers receive only the data required to authenticate and complete your transaction. They are contractually prohibited from using your data for any purpose beyond payment processing.
Identity Verification and KYC Providers
Where f1971 is required to verify your identity, we engage specialist KYC service providers. Your identity document data and any verification images (such as selfies) are transmitted to these providers solely for the purpose of identity verification. KYC providers are bound by strict confidentiality agreements and are not permitted to retain your data beyond the period necessary for verification completion.
Legal and Regulatory Disclosure
f1971 may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other competent authorities where we are required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of f1971, its players, or the public. We will inform you of any such disclosure where legally permissible.
6. Payment Data and Financial Information
f1971 treats financial data with the highest level of care. When you make a deposit via bKash, Nagad, or Rocket, the mobile financial service (MFS) provider handles the actual fund transfer directly. f1971 receives a transaction reference and confirmation status — we do not store your bKash PIN, Nagad PIN, mobile banking password, card number, or CVV at any point. Full card data for Visa and Mastercard transactions is handled entirely by the card processor under PCI-DSS standards; f1971 receives only a tokenised reference.
All financial transactions on f1971 are processed in Bangladeshi Taka (BDT). Transaction records are retained for the period required by applicable financial regulations to support audit, anti-money laundering compliance, and dispute resolution purposes. These records may not be deleted on player request where their retention is required by law.
7. Cookies and Tracking Technologies
f1971 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. Cookies are small text files placed on your device by your browser. They do not give f1971 access to your device beyond the data they store. You may disable cookies via your browser settings, but doing so may affect certain platform features including session persistence and localisation.
Types of Cookies Used by f1971
- Essential cookies: required for the platform to function correctly. These include session cookies that maintain your login state and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: used to understand how players navigate the f1971 platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised — it does not identify individual players.
- Preference cookies: used to remember your platform settings such as language preference, so you do not need to re-select them on each visit.
f1971 does not use advertising or retargeting cookies, and does not permit third-party advertising networks to place cookies on the f1971 platform. Our cookie use is limited to what is necessary to run the platform effectively and understand its usage.
8. Data Retention
f1971 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods applied by f1971 are as follows: active account data is retained for the lifetime of your account plus a post-closure period required by financial regulations; KYC documents are retained for a minimum of five years from the date of verification or account closure, whichever is later, to satisfy anti-money laundering compliance requirements; transaction records are retained for a minimum of five years; support communications are retained for two years from the date of the last interaction.
When your data is no longer required, f1971 will securely delete or anonymise it. Please note that certain data — particularly transaction records and KYC documents — cannot be deleted on player request where applicable law requires their retention. In all other cases, you may request erasure of your personal data and we will action such requests within 30 days.
9. Your Data Protection Rights
As a player on f1971, you have the following rights regarding your personal data. To exercise any of these rights, please contact f1971 support at [email protected]. We will respond to all valid requests within 30 days. We may need to verify your identity before processing certain requests.
- Right of access: you may request a copy of all personal data f1971 holds about you, together with information about how that data is being used.
- Right to rectification: if any personal data f1971 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where the processing is unlawful — subject to legal retention requirements.
- Right to restriction: you may request that f1971 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
- Right to data portability: you may request that personal data you have provided to f1971 be transferred to you or to another service provider in a structured, commonly used, machine-readable format, where technically feasible.
- Right to object: you may object to f1971 processing your personal data where that processing is based on legitimate interests, including profiling. f1971 will cease such processing unless it can demonstrate compelling legitimate grounds that override your rights.
f1971 will not charge you for exercising any of these rights. However, we may decline requests that are manifestly unfounded, repetitive, or excessive, and may charge a reasonable fee in such exceptional cases. If you are unsatisfied with our response to a data rights request, you have the right to escalate your complaint to the relevant data protection authority.
10. Data Security
f1971 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our security measures include: 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the f1971 servers; encrypted storage of sensitive personal data at rest; role-based access controls that restrict internal access to personal data to staff who genuinely need it for their job function; regular security reviews of our platform infrastructure; and automated fraud detection systems that monitor account activity in real time.
While f1971 takes all reasonable precautions to safeguard your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your f1971 account credentials. If you suspect that your account has been accessed without your authorisation, you must contact f1971 support immediately at [email protected] so that we can take appropriate protective action, including temporary account suspension and credential reset.
11. Children and Minors
The f1971 platform is strictly for adults aged 21 and above. f1971 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account or use the f1971 platform in any capacity. If f1971 discovers or is informed that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data to the extent permitted by law, and refund any deposits where practicable. If you believe that a person under 21 has registered on f1971, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
f1971 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. When we make material changes, we will update the "Last updated" date at the top of this Policy and, where appropriate, notify registered players via their registered contact details. We encourage you to review this Privacy Policy periodically. Continued use of the f1971 platform after any update to this Policy constitutes your acceptance of the revised terms. The current version of this Privacy Policy is always available at f1971.org/privacy-policy.
13. Contact Us About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way f1971 handles your personal data, please contact our support team. You can reach us by email at [email protected] — please type the address directly into your email client as it is provided as plain text only and is not a clickable link. Our support team operates during Bangladesh Standard Time (BST, UTC+6) hours and aims to respond to all privacy-related enquiries within 10 business days.
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